Shipping Policy
At CLOTHUS, we are committed to delivering your wholesale orders safely, efficiently, and on time. This Shipping Policy explains how we process, dispatch, and deliver orders across India. By placing an order with CLOTHUS, you agree to the terms outlined below.
Order Processing
- All orders are processed after order confirmation and payment verification.
- Processing time may vary depending on product availability, order quantity, and customization requirements.
- Bulk orders may require additional processing time, which will be communicated during order confirmation.
Shipping & Delivery
- We deliver wholesale orders across India through trusted logistics partners.
- Delivery timelines may vary depending on your location and courier availability.
- Once your order is dispatched, tracking details will be shared whenever available.
Shipping Charges
- Shipping charges are calculated based on the order quantity, weight, dimensions, and delivery location.
- Any applicable shipping costs will be communicated and confirmed before dispatch.
- For wholesale orders with a minimum order value of ₹5,000, customers are eligible for a 10% discount on the order value, subject to CLOTHUS’s applicable terms and promotional policies.
Order Inspection
Customers are requested to inspect their shipment upon delivery. If the package appears damaged or tampered with, please notify the courier immediately and contact our supporrt team as soon as possible.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate while placing an order. CLOTHUS is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Need Assistance?
If you have any questions regarding shipping, delivery timelines, or your order status, please contact our support team through WhatsApp, phone, or email. We’re always happy to assist you.
