PRIVACY POLICY

At AS FASHION, doing business as CLOTHUS , protecting your privacy is one of our highest priorities. We understand the importance of safeguarding the personal information you share with us while using our website, creating an account, placing wholesale orders, or communicating with our team.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information. By accessing or using www.clothus.in, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with CLOTHUS, we may collect certain personal and business information that helps us provide our wholesale services efficiently. Depending on how you use our website, this information may include your full name, email address, mobile number, billing and shipping address, business details, GST information (where applicable), account login credentials, and order-related information. This information is collected directly from you whenever you create an account, place an order, contact our team, or communicate with us through WhatsApp, email, or other available channels.

In addition to the information you voluntarily provide, our website may automatically collect certain technical information such as your IP address, browser type, operating system, device information, pages visited, referral source, and website usage statistics. This information helps us understand how visitors interact with our website and enables us to improve website performance, functionality, and user experience.

2. How We Use Your Information

The information collected through our website is used solely to operate and improve our business while delivering a seamless shopping experience. We use your information to process wholesale orders, verify customer accounts, manage order history, arrange shipping and delivery, provide customer support, respond to business enquiries, maintain website security, prevent fraudulent activities, comply with legal obligations, and improve our products and services.

We may also use analytical information to understand customer preferences, monitor website performance, and enhance the overall experience for retailers, wholesalers, distributors, and business partners. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. User Accounts

CLOTHUS allows customers to create a secure account to simplify future purchases and manage their wholesale orders. Your account enables you to access order history, manage billing and shipping information, save account preferences, and enjoy a faster checkout experience. You are responsible for maintaining the confidentiality of your account credentials and ensuring that unauthorized individuals do not gain access to your account.

4. Payment Information

To provide secure online transactions, CLOTHUS uses Razorpay as its trusted payment gateway. All online payments made through our website are processed directly by Razorpay using industry-standard encryption and security protocols. CLOTHUS does not store your debit card details, credit card information, CVV, UPI PIN, internet banking credentials, or any other sensitive payment information on its servers. Payment processing is governed by Razorpay’s own privacy practices and security standards.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality, maintain secure user sessions, remember shopping cart information, and provide a better browsing experience. Cookies also help us understand visitor behaviour through analytical tools such as Google Analytics, allowing us to improve website performance and customer experience.

Most web browsers automatically accept cookies; however, you may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

6. Sharing of Information

We only share your information when it is necessary to operate our business and deliver our services. Your information may be shared with trusted third-party service providers such as Razorpay for payment processing, logistics partners for product delivery, website hosting providers for website operations, and Google Analytics for website performance analysis. Each third-party service provider receives only the information required to perform its specific service and is expected to maintain appropriate privacy and security standards.

7. Data Security

Protecting your information is extremely important to us. CLOTHUS implements reasonable administrative, technical, and organisational security measures to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. While we continuously strive to protect your information, no method of internet transmission or electronic storage can guarantee absolute security. Therefore, users are encouraged to keep their account credentials confidential and use strong passwords while accessing our web

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including maintaining your account, processing orders, complying with applicable legal requirements, resolving disputes, and enforcing our business agreements. When your information is no longer required, it is securely deleted, anonymised, or retained only where required by applicable law.

9. Your Privacy Rights

Depending on the applicable laws governing your location, you may have the right to request access to your personal information, request corrections to inaccurate information, request deletion of your data, or withdraw consent where applicable. If you wish to exercise any of these rights, you may contact us using the contact information provided below. We will review your request and respond within a reasonable timeframe in accordance with applicable legal requirements.

10. Children’s Privacy

CLOTHUS is designed for retailers, wholesalers, distributors, business owners, and individuals who are at least 15 years of age. We do not knowingly collect personal information from children. If we become aware that information belonging to a minor has been submitted through our website, we will take appropriate steps to remove such information from our records.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. These websites operate independently and maintain their own privacy policies. CLOTHUS is not responsible for the privacy practices, security measures, or content of external websites. We encourage users to review the privacy policies of any third-party websites before providing personal information.

12. Changes to This Privacy Policy

CLOTHUS reserves the right to update or modify this Privacy Policy whenever necessary to reflect changes in our business operations, website functionality, legal requirements, or industry practices. Any updates will be published on this page along with the revised effective date. Continued use of our website following the publication of changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we collect and process your information, please feel free to contact us.

 

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Premium women's nightwear manufacturer & wholesale supplier for retailers, boutiques, and online sellers across India.

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